What You Think You Are

By Peter Jeff
The Leadership Mints Guy

Here’s an idea to enhance your self-confidence. Reading time: 3:43

      The rookie baseball player wound himself into a tight ball of tension. He could hardly swing his bat.

      Baseball: Academy battles UNLV, falls 20-13His manager intervened: “If you want to become a great hitter you have to relax. Smile. Be happy like Jim over there.”

      The rookie looked towards his teammate and winced. Angrily, he snapped: “Go on. Jim ain’t happy. He only thinks he is.”

      Exactly!

      Leaders know what they THINK, they are.  Or as Abraham Lincoln noted: “A man can be as happy as he makes up his mind to be. “

      That’s what leaders do. They make up their minds.  They reframe their situation. Continue reading “What You Think You Are”

Hooked on a Feeling: Goosing the Goose Bumps

By Peter Jeff
The Leadership Mints Guy

Here’s how to improve your performance with a better feel for your work. Reading time: 3:58

            After four years of marriage, Monica was thrilled that at last she might be pregnant. The doctor concluded his medical examination. Then looking more towards his nurse than to Monica he said in a matter-of-fact tone:  “The cervix is blue. That indicates pregnancy.”

      Then the obstetrician brusquely left the examination and hurried off to his next patient.  Monica was so deflated.  So chilled. So unfulfilled.

        A few days later Monica went to see another doctor. He conducted a similar examination. With similar results. But with a decidedly different response.

      This time the doctor shook Monica’s  hand and beamed: “Congratulations, congratulations, you are going to have a baby.” Monica smiled. She felt goose bumps running down her back. She was so elated. So thrilled. So fulfilled.

        Goosing the goose bumps — triggering a sense of well-being– is a critical skill for the most effective leaders.  When feelings more than just the facts are shared, trust soars and mutual understanding and confidence ensues in any relationship, particularly one as intimate as doctor/patient. With feelings comes a human bond that cements conviction and leads to outstanding service, quality and performance.

Continue reading “Hooked on a Feeling: Goosing the Goose Bumps”