Conflict Management : Throw ’em a LIFE line

By Peter Jeff
The Leadership Mint Guy

Here’s an idea to get your proposals approved in a negative environment.

         “I don’t like it one bit,” groused the president after reviewing a  proposed policy from one of his vice presidents. The vice president stood firm as the president shot his proposal down like a  gunslinger in those old Western movies in a duel at high noon. The vice president fired back but his bullets of information seemed to bounce harmlessly off the president.  The vice president left the office depressed and dejected. The president felt misunderstood and abandoned. Nerves fried. Egos frayed.

         Resolving conflict in the executive suite is modus operandi. As leaders we know that we are supposed to first seek to understand then to be understood as Stephen Covey conveys  so well in his Seven Habits of Highly Effective People. But you and I both know that resolving conflict is easier said than done.

        We jab and jaw to get our ideas heard, understood and acted upon, yet too often our ideas are dead on arrival. Here’s a way to pump LIFE in to those proposals . LIFE is an acrostic for: Listen, Investigate, Feel, and Explore. Continue reading “Conflict Management : Throw ’em a LIFE line”