Swallowing Your Feedback

 By Peter Jeff
The Leadership Mints Guy
Here’s an idea to motivate quality behavior. Reading time 3:57.

        You’ve lost another account. Two staffers are threatening to quit. Feedbackimage1Your boss has painted a target on your back. And you’re forced to listen to some tough love feedback from those around you.

      You’re mad and you’re just not going to take it any more. Your response to all that feedback is just two words and the last word is YOU.

     Thank You.

      “Thank you”  is the only appropriate response when people you know and trust offer you a candid assessment of your behaviors—both what you are doing and what you may not be doing—and a candid assessment of how you are perceived by those around you.

     No matter how much you disagree. No matter how defensive you feel. Your response is always the same. Thank you.

     Even if someone does not abide by the First Rule of Feedback – asking Continue reading “Swallowing Your Feedback”

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Check Your Attitude Indicator On the Fly

By Peter Jeff
The Leadership Mints Guy
Here’s an idea to conduct on-going feedback to enhance mutual performance. Reading time 3:37.

        Flying an airplane, a pilot gets immediate feedback on the plane’s flight performance from a gauge in the cockpit aptly called an Attitude Indicator.

        attitude2 indicatorThe Attitude Indicator features a graphic of an airplane on a gyroscope that gives the pilot a visual orientation of the airplane to the horizon.

        That graphic of the airplane on the Attitude Indicator tells the pilot if the plane’s tilt (pitching) is too high or too low;  if the plane’s  yaw of the nose left or right is off mark and if the plane’s roll (banking) is out of balance side to side.

        Feedback in real-time is vital to a pilot. And to a leader. Continue reading “Check Your Attitude Indicator On the Fly”