Category Archives: Trust

How Many Souls On Board?

What if you thought of your company or organization  as if it were a 747 jet  flying at 35,000 feet.  All of your employees are on board. Of course, you are in the pilot’s seat.

               You sense your awesome responsibility not only for the safety and security of your employees but also for your company’s fiduciary commitments to customers, stockholders etc.  through your employees. You realize the significance of your “corporate jet” that management and staff are in this together, that we need each other.

We have to work with each other — and for each other — to achieve our common destiny: a safe landing.  And as the pilot of your “corporate jet” you adopt the communications protocol of Air Traffic Controllers who pose this question during an emergency: How many souls on board? The word “souls” more clearly communicates the inclusive list of humans at risk (passengers, pilots and crew).

We Need Each Other

                  That realization that we are all in this together no matter where you are sitting in this organization — in First Class or Coach, in the Pilot’s seat or in Aft seat — stems from a feeling of caring and sharing with others, a feeling of interdependence on each other, a sense of love of and for each other that feeds the organization in general and the leaders in particular to better adapt to changing conditions in real time.

And in serving their collective souls, loving leaders tap into an ever-widening and enriching treasure chest of humanity with all of its attendant inspiration, imagination and innovation that leads to greater productivity and ultimately greater profitability.

(This is an excerpt of a newly relaunched book titled
LOVING Like a Leader now available on


Summond into the top editor’s office for the first time in years, the reporter’s  blood pressure rose and his heart began beating a bit faster. He thought it could only be bad news. He must have screwed up. Or worse: he was getting fired.

              Instead the editor reached into his desk before the reporter could sit down. The editor quickly tossed a small plastic bag toward the reporter who instinctively put up his right hand and snared it right out of the air.  For a second, he thought it might be a bag of pot that someone planted in his desk.

But then he gripped the bag and to his sheer relief it was anything but soft and powdery. No this was hard and gleaming with a golden flair. Then suddenly the booming voice of the editor cut through the tension. “Here, I am supposed to give you that,” harrumphed the editor.

The reporter opened his right hand and found himself holding a 5-year-service pin for his five years of experience working for that newspaper. The reporter sighed in relief as the editor took a phone call and dismissed the reporter with a wave of his hand.

(This is an excerpt of a newly relaunched book titled
LOVING Like a Leader now available on

The young reporter left the editor’s office feeling more like Continue reading

Rallying Your Rivals

 By Peter Jeff
The Leadership Mints Guy
Here’s an idea to staff your team for maximum creativity and productivity. Reading time: 3:13

           “Watch out for that guy. He thinks is smarter and better than you,” the confidant warned the newly-appointed Chief Executive Officer.

         Now-Hiring-2-500x500  The new CEO squared his shoulders, stiffened his stance, and fixed a laser-like glare into the eyes of his loyal friend.Then he erupted with a celebratory grin, saying: “Good, do you know any others who think they are smarter and better than me? I want to promote them all.”

          Leaders aren’t threatened by talented colleagues and/or competitors. They’re enlightened at the heightened prospects where the ensuing friction can only sharpen both leaders no matter how many sparks fly.

          That’s why the most effective leaders take hiring to a higher level. They pay homage to the business acumen of billionaire industrialist and philanthropist Andrew Carnegie whose epitaph reads: “Here likes a man who was wise enough to bring into his service men who knew more than he.”

         Indeed “A’s hire A’s and B’s hire B’s,” notes Donald Rumsfeld, the former CEO of a pharmaceutical company who is more famously known as a former Secretary of Defense. A’s seek higher performance with their hire preference. They don’t protect their power. Continue reading

Leaders Pay It Forward With Integrity

By Peter Jeff
The Leadership Mints Guy

Here’s an idea to reinforced your business ethics. Reading time: 4:28

      How many times have you bypassed the honor system and grabbed a cup of coffee without adding to the coffers?

      integritya55Oh sure you claimed you didn’t have any change or it slipped your mind, or you were just too busy to worry about something so trifle.

     How many times have you padded an expense account; over promised and under-delivered a customer or a colleague, or helped yourself to a few more pens for the house than you could personally ever use?

      Hey, that’s business as usual you say.

      Unless of course that your business is anything but usual. Unless of course that you’re in the business of constant change, dynamic decision-making, and influential behavior. Unless of course you’re in the business of leadership 24/7.

      Then, you’ll act with more integrity doing what’s right for the good of all –consistently over time. No matter how much it burdens you personally to keep your commitments, to reinforce your convictions, to renew your relationships in good and bad times especially when you think no one is looking.  (News Flash: Leaders of course know someone is always looking even if they can’t see them at the time.) Continue reading

Faithfully Following Your Personal GPS

By Peter Jeff
The Leadership Mints Guy
Here’s an idea to help you act more predictably.  Reading time: 3:02

      What if there was a GPS system inside your head that beeped whenever you veered off course in driving toward your goals?

     ID-10040030 There is. Leaders thrive on it.

      It’s your personal GPS –your own Guidance Precision System–networked throughout your head, heart and soul and locked on to values and beliefs.

    And yes it does scream out to you –RECALCULATING! RECALCULATING–  when you are heading off track. That voice screams loudest when no one is looking.

      The most effective leaders hear that voice loud and clear. In tune with who they are and what they believe, their personal GPS –Guidance Precision System—keeps them on the straight and narrow no matter how topsy-turvy their world becomes.

      Their compass heading is firm, anchored deeply in values and oriented toward quality driven performance. On target.  On budget. On time. Continue reading